Social Media Hacks & Hijacks

Social Media Hacks and Hijacks

Major Social Media Incidents Affecting Big Brands

Social media hacks are increasing in frequency and severity. Brands have invested big in social media to build vast communities, which are now under fire from hackers.

Browse our interactive chart of major social media incidents that affected big brands. Click on a bubble or scroll over a name to reveal information regarding the event, including the brand and the number of followers that were impacted.

To learn how to protect your brand, read our tips below and download our “How-to” Guide to Identify And Stop Social Media Account Hacks.

Interested in learning what other social media threats are facing the Fortune 100? Check out our latest infographic!

How to Stop Social Media Account Hacks

Most Common Hacker Techniques

Syrian Electronic ArmyHackers are extremely adept at gaining access to social media accounts through poorly maintained passwords, authorized users, and compromised applications.

• Shared passwords to social media accounts and applications – often stored by marketers in a simple Excel file – hold the keys to the kingdom and give hackers a wide attack surface area to target.

• Phishing attacks through email or social messengers often con marketers into giving up their user credentials to social accounts. If the credentials are shared or common across social networks and apps, hackers can access large swaths of your social infrastructure.

• Browser and cookie attacks hijack your web session either from your personal, work, or shared computer. If an attacker intercepts a cookie from one of the social networks, s/he can post or make changes with the same permissions of the logged in administrator.

How to Protect Your Social Media Accounts

There are many steps marketers an IT security professionals can take to protect their social media accounts from hackers, including:

Nexgate Profile Lock1) Map Your Social Infrastructure – If you don’t know what accounts you have, you can’t protect them. Employees and partners will often create accounts related to your brand, so use technology to continuously scan for branded accounts, including fake accounts that could be used in phishing attacks or targeted scams.

2) Minimize & Monitor Your Attack Surface Area – Reduce the number of users, admins, and apps on your social accounts. Implement a social media security solution to monitor users, applications, and accounts for changes and to enforce workflow procedures.

3) Respond Immediately to Incidents – Take swift, immediate action to expunge the unwanted content, such as that posted by a hacker. The best way to do this is through automated technology, which will act instantaneously after a hack has taken place to address the problem and put your social accounts back on the right track.

Proofpoint’s ProfileLock social media security technology can automatically lock down your accounts if hackers gain access to ensure your protected 24×7. Learn more

Want to learn more?

Guide to Identify And Stop Social Media Account HacksDownload our all new “How-to” Guide to Identify And Stop Social Media Account Hacks.

Our white paper on How to Stop Social Media Account Hacks walks step-by-step through how to protect your organization and:

• Find all of your brand’s social media accounts, including fraudulent pages;
• Limit access to accounts from users and third-party applications;
• Enforce strong authentication controls for social media accounts and applications;
• Monitor branded social media accounts for changes, unauthorized apps, admins, and content; and
• Enforce policy, including automated account lock-down procedures.

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