Most Common Hacker Techniques
Hackers are extremely adept at gaining access to social media accounts through poorly maintained passwords, authorized users, and compromised applications.
• Shared passwords to social media accounts and applications – often stored by marketers in a simple Excel file – hold the keys to the kingdom and give hackers a wide attack surface area to target.
• Phishing attacks through email or social messengers often con marketers into giving up their user credentials to social accounts. If the credentials are shared or common across social networks and apps, hackers can access large swaths of your social infrastructure.
• Browser and cookie attacks hijack your web session either from your personal, work, or shared computer. If an attacker intercepts a cookie from one of the social networks, s/he can post or make changes with the same permissions of the logged in administrator.
How to Protect Your Social Media Accounts
There are many steps marketers an IT security professionals can take to protect their social media accounts from hackers, including:
1) Map Your Social Infrastructure – If you don’t know what accounts you have, you can’t protect them. Employees and partners will often create accounts related to your brand, so use technology to continuously scan for branded accounts, including fake accounts that could be used in phishing attacks or targeted scams.
2) Minimize & Monitor Your Attack Surface Area – Reduce the number of users, admins, and apps on your social accounts. Implement a social media security solution to monitor users, applications, and accounts for changes and to enforce workflow procedures.
3) Respond Immediately to Incidents – Take swift, immediate action to expunge the unwanted content, such as that posted by a hacker. The best way to do this is through automated technology, which will act instantaneously after a hack has taken place to address the problem and put your social accounts back on the right track.
Proofpoint’s ProfileLock social media security technology can automatically lock down your accounts if hackers gain access to ensure your protected 24×7. Learn more
Want to learn more?
Download our all new “How-to” Guide to Identify And Stop Social Media Account Hacks.
Our white paper on How to Stop Social Media Account Hacks walks step-by-step through how to protect your organization and:
• Find all of your brand’s social media accounts, including fraudulent pages;
• Limit access to accounts from users and third-party applications;
• Enforce strong authentication controls for social media accounts and applications;
• Monitor branded social media accounts for changes, unauthorized apps, admins, and content; and
• Enforce policy, including automated account lock-down procedures.